Frequently Asked Questions
Everything you need to know about your Karen Wazen shopping experience.
Do you offer international shipping?
Yes, we ship our eyewear and accessories globally to most countries. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are in their original condition with all packaging and tags intact. Please note that sale items may be subject to different conditions.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
Are your sunglasses UV protected?
Absolutely. All Karen Wazen eyewear is designed with high-quality lenses that provide 100% UV protection to ensure your eyes are shielded from harmful rays.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay and PayPal.
How do I care for my Karen Wazen eyewear?
To maintain your frames, always store them in the provided protective case and clean the lenses using the microfiber cloth included with your purchase. Avoid using harsh chemicals or abrasive materials.